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10 STEPS to Improving Your Home Improvement Experience
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IN-HOME CONSULTATION AND EVALUATION
Your design consultant will visit your home to get an understanding of
your personal tastes, likes and dislikes about the current space, and
help you wade through the thousands of design and product combinations
available. By listening closely to you, your Design Consultant will
cover your project from floor to ceiling and help you design the kitchen,
bathroom or finished basement of your dreams, at a cost you can afford.
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DESIGN
You'll have the expertise of one of our four in-house Designers, who
average 20 years of experience in remodeling kitchens, baths and basements,
working on your behalf. Your new room will be designed using state-of-the-art
software that provides accurate, three dimensional views of your projects. You'll
be able to make changes and see exactly what the finished room will look like before
we get started. And if you're considering a couple of different designs, you'll be
able to evaluate them side by side before remodeling begins.
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MATERIAL SELECTION
With Craftsmen, you'll have the advantage of working with your Designer to find all
your material and color selections in our showroom, under one roof. You'll know
exactly what your room will look like by seeing the samples firsthand, and by
selecting these materials we can give you an accurate cost estimate. Plus, by
selecting materials at this stage, you won't have to worry about installation delays
or backorders.
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PRODUCT SELECTION
We use products from over 50 manufactures. We'll order all materials and we'll ensure
all materials are shipped correctly and arrive in good condition. So that you don't
face any inconvenience or delays, we wait to start your project until all materials
have arrived at our warehouse. We take all responsibility for the materials from the
time they ship from the manufacturer until we install them in your home.
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PRE-CONSTRUCTION MEETING
Before we begin your project, your Craftsmen Designer and Installer will meet with you
in your home to review your project specifications and make sure everyone fully
understands the scope of the project. Your installer will look over the job site and
re-measure (measure twice-cut once!). We'll answer any further questions you may have
and schedule a tentative date for installation. Once all materials have arrived in our
warehouse, you'll be given an exact start date.
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INSTALLATION
Craftsmen has seven Lead Installers who average over 20 years experience each. Each
Lead Installer in assigned to one project at a time, and because most clients are not
at home during the day, you can rest assured the same Lead Installer is on site every
day. This hands-on approach helps to complete your job quickly with as little disruption
to your life as possible, and it means that the Installer is there to answer any questions
or concerns you may have. And we always take care to use drop cloths and thoroughly clean
our work area daily.
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INSTALLATION INSPECTION
If any inspections are required by the city our county, this is the time when that will
happen. Additionally, your Lead Installer will walk through the project with you to adjust
or repair anything that might need his attention.
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FINAL INSPECTION
Your Craftsmen Designer will schedule a meeting with you for the final inspection. We'll
go over all care and use instructions for your new products, as well as answer any further
questions you have and ensure that you are thoroughly satisfied with your finished project.
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FIVE YEAR INSTALLATION WARRANTY
Because we have top-notch Installers, Craftsmen offers an exclusive Five Year Installation
Warranty - the best in the area. Our goal is your complete satisfaction, so if the need
arises, your Lead Installer will come back to your house at your convenience to address
your concern.
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CALL US TO BEGIN YOUR NEXT PROJECT AT (937) 299-5201
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